Resources & Support

Guides, FAQs, and practical help — written to be quick to follow.

Guides

Add real docs here over time. This structure makes it feel like a real product site immediately.

Setup

Install & permissions checklist

A clear checklist for overlay, usage access, and battery settings.

Behavior

Smart relock explained

How “immediate” vs timed relock works and when to use each.

Privacy

What data AWI collects

Write this honestly. People can smell vague privacy pages.

FAQ

Does AWI require an account?
No. The website has no sign-in/sign-up, and AWI Lock can be used without an online account.
Why does AWI Lock need special permissions?
Android requires specific permissions for overlays and usage access so an app can detect/cover other apps. AWI surfaces this clearly and links you to the right settings screens.
Can I force light or dark mode?
Yes. Use the Theme menu in the header. Auto mode also switches by time (7pm–7am = dark).

Support

Fast, human support for AWI products and services.

Email

support@awisecurity.com

Include your device model, Android version, and a short description. Allow up to 2 business days for a response.

Bug reports

Report a bug

Send us the details (device, Android version, logs/screenshots) and we’ll investigate.

Open bug report
Security

Responsible disclosure

Send sensitive reports to security@awisecurity.com. Allow up to 2 business days for a response.