Support

Fast, human support for AWI products and services.

Email

support@awisecurity.com

Include your device model, Android version, and a short description. Allow up to 2 business days for a response.

Bug reports

Report a bug

Send us the details (device, Android version, logs/screenshots) and we’ll investigate.

Open bug report
Security

Responsible disclosure

Send sensitive reports to security@awisecurity.com. Allow up to 2 business days for a response.

Helpful tips before you write

What info should I include?
Device model, Android version, and the exact screen where the issue happens.
Can you help with setup?
Yes. Let us know if you need help with permissions, overlays, or battery settings.
Do you offer refunds?
If you purchased in an app store, refunds follow that store’s policy.